@Rosie please This is the fifth time I have asked for help and nothing has been solved, I have already reinstalled the game 4 times, I tried to repair it and asked for help from support. no one has solved my problem
Please help!!
That's quite unusual. You could try uninstalling and reinstalling your game. Just make sure your account is either linked to your email/Gmail account or Facebook and you'll be set.
9 days later