sparkles lisa 17 it hapend to me too sis no need to worry ill tell you how to deal with it. So u shall not delete the looks when u want to make a new one and the buton to delete looks pops up Bcs if u do taht the game gonna crash u shall delete the look by simply going to my looks section taping on the trsh icon next to te look u wanna delete and continue making the look that easy.i think it does crash bcs for me i have all slits and its too much data to hold on that little of a moment.hope i helped u sis😘😘