libii779266 haiiii !!!!! ^__^ i am really glad to see someone else interested in the previous community and coming back for nostalgia!!! i am Sooo obsessed with the old one cuz i made so many memories on it 🥹🥹🥹 i believe there are a lot of reasons this game fell off.. one i personally can relate to a lot was when the easy to navigate community everyone was familiar with was shut down and replaced with this one, which is kinda difficult to adapt to after being used to the first one for so long. i think the lack of private chat may have pushed some people away too.. not to mention this forum has been completely unmoderated for 3 years so it doesn't seem like an overly safe space anymore (not like it really was before when only like 2 people at a time were moderating the community back then anyway..) + most posts usually get buried underneath spam now :(
that's definitely Not the main reason though..,. while nostalgia and the community not being the way it was anymore was definitely a big factor in people leaving, the developers changed the way they do events and packages, to where events are either confusing or overpriced (though this has always been an issue since the beginning), and the whole variety of packages thing they previously did was mostly replaced by the gem boxes. i believe it went from a ~2k gem outfit pack + ~700 gem outfit pack + ~300 gem accessory pack with occasional coin packs to just 1-2 mystery gem boxes and paid packs in the shop, which wasn't really convenient for F2P players
i'm also pretty sure the developers have officially abandoned the game without ANY notice to focus on suitU (we haven't had a new event here in months and they aren't rerunning the old ones like they usually do anymore), which is pretty understandable as that one has a way larger community atm (one large in game chatroom that functions like a big group chat and a subreddit with 19k members) so they definitely get way more profit from it. maybe they also wanted to focus on a game with a more mature audience to not get backlash for the more risqué outfits they'd previously make on here?
theres way more issues or controversial things that could've caused this game to slowly die out (suggestive outfits in a game rated 12+ and previously 4+ on some app stores, the super long wait in between chapters, likely generative AI usage in some recent events, etc) but i feel like those were the main causes.
tl;dr they did things that inconvenienced and slowly pushed away nearly every kind of player who enjoyed this game, then abandoned it :P sorry if this is a bit unorganized, i'm writing this while a bit sleepy LOL